System Requirements
Be sure your computer meets the following system requirements:
✻
If you are printing at 2400 x 1200 dpi, you will need at least 400 MB of free hard disk space.
Operating System
Minimum Processor Speed
Required RAM
Required Free Hard Disk Space
✻
Microsoft Windows NT 4.0
Pentium 66 MHz
32 MB
40 MB
Microsoft Windows 95 or 98
Pentium 66 MHz
16 MB
40 MB
Microsoft Windows 3.1x,
Enhanced mode only
Pentium 66 MHz
8 MB
40 MB
MS-DOS Version 3.3 or greater
486
4 MB
5MB
A-6
Supplies and Accessories
For ordering information see page A-8.
Printer Quick Start Posters and
User’s Guides
Most HP printer documentation is available
for viewing and printing at
http://
www.hp.com/support/home_products
.
Part Name
Part Number
Interface Cables
HP IEEE 1284-Compliant Parallel Interface Cable
(with one 1284-A connector for the computer port and
one 1284-B connector for the printer port)
2-meter length
3-meter length
C2950A
C2951A
HP USB-Compliant Interface
Cable
C6518A
Print Cartridges
Black
HP 516
45
Series
Tri-color
HP 65
78
Series
Power Cords
U.S., Canada, Brazil, Latin
America, Saudi Arabia
8120-8900
Japan
8121-0021
Singapore, Malaysia,
Hong Kong
8121-0026
South Africa
8121-0020
India
8121-0025
Argentina
8121-0019
Australia
8121-0018
China, Taiwan, Philippines
8121-0024
Korea
8121-0017
Europe, Jordan, Lebanon, North
Africa, Israel, Russia, Baltic
countries, Thailand, Indonesia,
Caribbean, Latin America
8121-0023
U.K., Middle East
8121-0022
Other Replaceable Parts
DJ930C Series Printer Cleanout
Access Door Assembly
C6426-60038
Accessories
Two-Sided Printing Module
(not available in all countries)
C6463A
Part Number
Language
Quick Start
Poster
User’s Guide
Arabic
C6427-90004
C6427-90034
Croatian
C6427-90005
Czech
C6427-90006
C6427-90035
Danish
C6427-90007
C6427-90036
Dutch
C6427-90008
C6427-90037
English
C6427-90009
C6427-90038
Estonian
C6427-90010
C6427-90039
Finnish
C6427-90011
C6427-90040
French
C6427-90012
C6427-90041
German
C6427-90013
C6427-90042
Greek
C6427-90014
C6427-90043
Hebrew
C6427-90015
C6427-90044
Hungarian
C6427-90016
C6427-90045
Italian
C6427-90017
C6427-90046
Japanese
C6427-90018
C6427-90047
Korean
C6427-90019
C6427-90048
Lithuanian
C6427-90020
C6427-90049
Norwegian
C6427-90021
C6427-90050
Polish
C6427-90022
C6427-90051
Portuguese
C6427-90023
C6427-90052
Romanian
C6427-90024
Russian/Cyrillic
C6427-90025
C6427-90053
Simplified
Chinese
C6427-90026
C6427-90054
Slovakain
C6427-90027
C6427-90055
Slovenian
C6427-90028
Spanish
C6427-90029
C6427-90056
Swedish
C6427-90030
C6427-90057
Thai
C6427-90031
C6427-90058
Traditional
Chinese
C6427-90032
C6427-90059
Turkish
C6427-90033
C6427-90060
A-7
Paper and Other Media
Availability of special media varies by country.
Paper Type/Description
Part
Number
HP Bright White InkJet Paper
A4 (210 x 297 mm), 200 sheets
A4 (210 x 297 mm), 500 sheets
U.S. letter, 200 sheets
U.S. letter, 500 sheets
C5977A
C1825A
C5976A
C1824A
HP Premium InkJet Paper
A4 (210 x 297 mm), 200 sheets
U.S. letter, 200 sheets
C51634Z
C51634Y
HP Premium InkJet Heavyweight Paper
A4 (210 x 297 mm), 100 sheets
U.S. letter, 200 sheets
C1853A
C1852A
HP Professional Brochure & Flyer Paper, Matte
U.S. letter, 50 sheets
C6955A
HP Professional Brochure & Flyer Paper, Glossy
Asian A4 (210 x 297 mm), 50 sheets
European A4 (210 x 297 mm), 50 sheets
U.S. letter, 50 sheets
C6819A
C6818A
C6817A
HP Photo Paper, Two-Sided, Satin/Glossy
Asian A4 (210 x 297 mm), 20 sheets
European A4 (210 x 297 mm), 20 sheets
U.S. letter, 20 sheets
C6765A
C1847A
C1846A
HP Premium Photo Paper, Glossy
Asian A4 (210 x 297 mm), 15 sheets
European A4 (210 x 297 mm), 15 sheets
U.S. letter, 15 sheets
C6043A
C6040A
C6039A
HP Premium Plus Photo Paper, Glossy
European A4 (210 x 297 mm), 20 sheets
U.S. letter, 20 sheets
C6832A
C6831A
HP Premium Plus Photo Paper, Matte
European A4 (210 x 297 mm), 20 sheets
U.S. letter, 20 sheets
C6951A
C6950A
HP Premium Plus Photo Paper, Glossy
European A4 (102 x 152 mm finished
size), 20 sheets
U.S. (4 x 6 in. finished size),
20 sheets
C6945A
C6944A
Paper Type/Description
Part
Number
HP Premium Inkjet Transparency Film
A4 (210 x 297 mm), 20 sheets
A4 (210 x 297 mm), 50 sheets
U.S. letter, 20 sheets
U.S. letter, 50 sheets
C3832A
C3835A
C3828A
C3834A
HP Premium InkJet Rapid-dry Transparencies
A4 (210 x 297 mm), 50 sheets
U.S. letter, 50 sheets
C6053A
C6051A
HP Banner Paper
A4 (210 x 297 mm), 100 sheets
U.S. letter, 100 sheets
C1821A
C1820A
HP Matte Greeting Cards, White/Quarter-fold
A4 (210 x 297 mm),
20 sheets, 20 envelopes
U.S. letter,
20 sheets, 20 envelopes
C6042A
C1812A
HP Felt-textured Greeting Cards, Ivory/Half-fold
U.S. letter,
20 sheets, 20 envelopes
C6828A
HP Glossy Greeting Cards, White/Half-fold
A4 (210 x 297 mm)
10 sheets, 10 envelopes
U.S. letter,
20 sheets, 20 envelopes
C6045A
C6044A
HP Iron-on T-Shirt Transfers
Asian A4, (210 x 297 mm), 10 sheets
European A4 (210 x 297 mm), 10 sheets
U.S. letter, 10 sheets
C6065A
C6050A
C6049A
HP Restickables, Large Round Inkjet Stickers
U.S. letter, 10 sheets (90 stickers)
C6822A
HP Restickables, Large Square Inkjet Stickers
U.S. letter, 10 sheets (90 stickers)
C6823A
Note:
To find out which recycled papers are recommended for your printer, contact your local HP Sales
Office and ask for the HP InkJet Printer Family Paper Specifications Guide, HP part number 5961-0920.
A-8
Ordering Information
To order printer supplies or accessories, call
your nearest HP dealer or call HP DIRECT at
the following numbers for fast shipping
service.
In the U.S., you can buy supplies and
accessories directly from HP at
www.hpshopping.com
, or call the HP
Shopping Village at 1-888-999-4747.
•
Argentina:
(54 1) 787-7100
Fax: (54 1) 787-7213
Hewlett-Packard Argentina,
Montañeses 2150 1428
Buenos Aires, Argentina
•
Australia/New Zealand:
(03) 895-2895
China Resources Bldg.
26 Harbour Road
Wanchai, Hong Kong
•
Austria-South-East Area:
(43-0222) 25 000, ext. 755
Fax: (43-0222) 25 000, ext. 610
Hewlett-Packard Ges.m.b.H.
Ersattzteilverkauf Lieblg. 1
A-1222 Wien
•
Belgium:
02/778 3092 (or 3090, 3091)
Fax: 02/778 3076
Hewlett-Packard Belgium SA/NV
100 bd. de la Woluwe/Woluwedal
1200 BRUXELLES
•
Brazil:
Centro de Informacoes HP
Grande São Paulo: 822-5565
Demais Localidades: 0800-157751
Fax: (011) 829-7116
Centro de Informacoes HP
Hewlett Packard Brasil S.A.
Caixa Postal 134, Rua Clodomiro Amazonas, 258
CEP 04534-011, São Paulo - SP
•
Canada:
(800) 387-3154, (905) 206-4725
Fax: (905) 206-3485/-3739
Hewlett-Packard (Canada) Ltd.
5150 Spectrum Way
Mississauga, Ontario L4W 5G1
Toronto:
(416) 671-8383
•
Chile:
(56 2) 203-3233
Fax: (56 2) 203-3234
Hewlett-Packard de Chile SA
Av. Andres Bello 2777, Oficina 1302
Los Condes, Santiago, Chile
•
Denmark:
45 99 14 29
Fax: 42 81 58 10
Hewlett-Packard A/S
Kongevejen 25, 3460 BIRKEROD
•
Finland:
(90) 8872 2397
Fax: (90) 8872 2620
Hewlett-Packard Oy
Varaosamyynti, Piispankalliontie 17
02200 ESPOO
•
France:
(1) 40 85 71 12
Fax: (1) 47 98 26 08
EuroParts
77 101 avenue du Vieux Chemin de Saint-Denis
92625 GENNEVILLIERS
•
Germany:
07031-145444
Fax: 07031-141395
Hewlett-Packard GmbH, HP Express Support
Ersatzteil-Verkauf, Herrenberger Str. 130
71034 BÖBLINGEN
•
International Sales Branch:
(41) 22 780 4111
Fax: (41) 22 780-4770
Hewlett-Packard S. A., ISB
39, rue de Veyrot 1217 MEYRIN 1
GENEVE - SUISSE
•
Italy:
02/9212.2336/2475
Fax: 02/92101757
Hewlett-Packard Italiana S. P. A.
Ufficio Parti di ricambio
Via G. Di Vittorio, 9
20063 Cernusco s/N (MI)
•
Japan:
(03) 3335-8333
Hewlett-Packard Japan Ltd.
29-21 Takaido-Higashi 3-chone, sugninami-ku
Tokyo 168-8585
•
Latin America Headquarters:
(305) 267-4220
Fax: (305) 267-4247
5200 Blue Lagoon Drive, Suite 930
Miami, FL 33126
•
Mexico:
(52 5) 258-4600
Fax: (54 1) 258-4362
Hewlett-Packard de México, S.A. de C.V
Prolongación Reforma #470
Colonia Lomas de Santa Fe, C.P. 01210 México, D.F.
A-9
•
Netherlands:
0 33 450 1808
Fax: 0 33 456 0891
Hewlett-Packard Nederland B. V.
Parts Direct Service
Basicweg 10
3821 BR AMERSFOORT
•
Norway:
22735926
Fax: 22735611
Hewlett-Packard Norge A/S, Express Support
Drammensveien 169-171
0212 Oslo
•
Spain:
1 6 31 14 81
Fax: 1 6 31 12 74
Hewlett-Packard Espanola S.A.
Departamento de Venta de Piezas
Ctra N-VI, Km. 16,500
28230 LAS ROZAS, Madrid
•
Sweden:
8-4442239
Fax: 8-4442116
Hewlett-Packard Sverige AB
Skalholtsgatan 9, Box 19
164 93 KISTA
•
Switzerland:
056/279 286
Fax: 056/279 280
Elbatex Datentechnik AG
Schwimmbadstrasse 45, 5430 WETTINGEN
•
United Kingdom:
+44 1765 690061
Fax: +44 1765 690731
Express Terminals, 47 Allhallowgate
Ripon, North Yorkshire
• +44 181 568 7100
Fax: +44 181 568 7044
Parts First, Riverside Works
Isleworth, Middlesex, TW7 7BY
• +44 1734 521587
Fax: +44 1734 521712
Westcoast, 28-30 Richfield Avenue
Reading, Berkshire, RG1 8BJ
•
United States:
(800) 227-8164
•
Venezuela:
(58 2) 239-4244/4133
Fax: (58 2) 207-8014
Hewlett-Packard de Venezuela C.A.
Tercera Transversal de Los Ruices Norte
Edificio Segre, Caracas 1071, Venezuela
Apartado Postal 50933, Caracas 1050
Elsewhere in the world
•
Hewlett-Packard Company
Intercontinental Headquarters,
3495 Deer Creek Road,
Palo Alto, CA 94304, U.S.A.
HP Customer Care
Thank you for buying an HP DeskJet printer. Because HP wants owning your printer
to be a trouble-free experience, we back your purchase with
HP Customer Care
—
award-winning service and support that includes:
HP Customer Care Online
Click your way to a quick solution!
HP Customer Care Online
is a great place
to start for answers to questions about your HP DeskJet printer—24 hours a
day, seven days a week.
If you have a modem connected to your computer and subscribe to an online
service, or have direct access to the Internet, you can obtain a wide variety of
information about your printer at the following web sites:
English:
http://www.hp.com/support/home_products
French:
http://www.hp.com/cposupport/fr
German:
http://www.hp.com/cposupport/de
Japanese:
http://www.jpn.hp.com/CPO_TC/eschome.htm
Korean:
http://www.hp.co.kr/go/support
Portuguese:
http://www.hp.com/cposupport/pt
Simplified Chinese:
http://www.hp.com.cn/go/support
Spanish:
http://www.hp.com/cposupport/es
Traditional Chinese:
http://support.hp.com.tw/psd
From
HP Customer Care Online
you can link to
HP Customer Care User
Forums
and
HP Customer Care Email
.
HP Customer Care by Phone
Call us direct and connect with a service technician who specializes in your
product and who can typically answer your questions in one phone call.
(See page 47 in this
User’s Guide
for phone numbers.)
HP Customer Care Audio Tips (U.S. Only)
For fast and simple solutions to commonly asked HP DeskJet printer questions,
call our toll-free automated support line at (877) 283-4684.
Environmental Statement
Hewlett-Packard continuously improves the design
processes of HP DeskJet printers to minimize the negative
impact on the office environment and on the
communities where printers are manufactured, shipped,
and used. Hewlett-Packard has also developed processes
to minimize the negative impact of the disposal of the
printer at the end of printing life.
Reduction and Elimination
Paper Use
: The printer’s automatic/manual two-sided
printing capability reduces paper usage and the resulting
demands on natural resources. This printer is suited for
the use of recycled papers according to DIN 19 309.
Ozone
: Ozone-depleting chemicals such as CFCs have
been eliminated from Hewlett-Packard manufacturing
processes.
Recycling
Design for recycling has been incorporated into this
printer. The number of materials has been kept to a
minimum while ensuring proper functionality and
reliability. Dissimilar materials have been designed to
separate easily. Fasteners and other connections are easy
to locate, access, and remove using common tools. High
priority parts have been designed to access quickly for
efficient disassembly and repair. Plastic parts have been
primarily designed in no more than two colors to
enhance recycling options. A few small parts are colored
specifically to highlight customer access points.
Printer Packaging
: The packaging materials for this
printer have been selected to provide maximum
protection for the least cost possible, while attempting to
minimize environmental impact and facilitate recycling.
The rugged design of the HP DeskJet printer assists in
minimizing both packaging materials and damage rates.
Plastic parts
: All major plastics and plastic parts are
marked according to international standards. All plastic
parts used in the printer housing and chassis are
technically recyclable and all use a single polymer.
Product Longevity
: To ensure the longevity of your
DeskJet Printer, HP provides the following:
•
Extended Warranty - HP SupportPack provides
coverage for the HP hardware and product and all HP
supplied internal components. HP SupportPack must
be purchased by the customer within 30 days of
purchase. Contact the nearest HP dealer about this
service.
•
Spare Parts and Consumables are available for five
years after production has stopped.
•
Product Take-back - To return this product and ink
cartridges to HP at the end of its useful life, call your
local HP Sales or Service Office for instructions.
Energy Consumption
This printer was designed with energy conservation in
mind. This printer averages 4 watts in stand-by mode. Not
only does this save natural resources, but it also saves
money without affecting the high performance of this
printer. This product qualifies for the ENERGY STAR
Program (U.S. and Japan). ENERGY STAR is a voluntary
program established to encourage the development of
energy-efficient office products. ENERGY STAR is a US
registered service mark of the US EPA. As an ENERGY
STAR partner, Hewlett-Packard Company has determined
that this product meets ENERGY STAR Guidelines for
energy efficiency.
Energy consumption in off-mode
: When the
printer is off, a minimal amount of energy is still being
consumed. Energy consumption can be prevented by
turning the printer power off, then disconnecting the end
of the printer power cord from the electrical source.